Privacy Policy

Last updated: January 15, 2024

Introduction

Echo Void Digital takes your privacy seriously. This Privacy Policy describes how we collect, use, disclose and protect your personal information in accordance with Australian Privacy Principles (APPs) and Privacy Act 1988 (Cth).

1. Information We Collect

We may collect the following types of personal information:

  • Identification: name, job title, company name
  • Contact: email, address
  • Business: dealership type, business size, marketing budget
  • Technical: IP address, browser type, cookie data
  • Communications: correspondence, enquiries, feedback

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Communicate about enquiries and projects
  • Send marketing materials (with consent)
  • Analyze website usage
  • Comply with legal requirements

3. Information Disclosure

We may share your information with:

  • Service providers (hosting, CRM, analytics)
  • When required by law
  • With your explicit consent

We DO NOT sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies for:

  • Site functionality
  • Traffic analysis (Google Analytics)
  • Content personalization
  • Remarketing

You can manage cookies through browser settings.

5. Data Protection

We take reasonable measures to protect your information:

  • SSL encryption
  • Secure servers
  • Limited staff access
  • Regular security audits

However, no internet transmission method is 100% secure.

6. Your Rights

Under Australian Privacy Principles, you have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Lodge a complaint about data handling

Contact us at [email protected] to exercise these rights.

7. Data Retention

We retain your personal information as long as necessary to:

  • Provide services
  • Comply with legal requirements
  • Resolve disputes

After this period, we securely delete or anonymize data.

8. Policy Changes

We may update this Privacy Policy. Significant changes will be posted on the site with an updated date. Continued use of the site means acceptance of changes.

9. Contact

For privacy questions:

Privacy Officer
Echo Void Digital
Level 12, 530 Collins Street
Melbourne VIC 3000, Australia

Email: [email protected]

You can also contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au